Privacy & Data Protection

jtbdt's Privacy Policy

Your personal information is completely safe with us. A detailed description of how information is collected, used, and protected is provided here.

1

Introduction

jtbdt is a safe and reliable online entertainment platform for players in Bangladesh. We believe that protecting the privacy of our users' personal information is one of our primary responsibilities. This Privacy Policy ("Policy") describes how jtbdt collects, uses, stores, and protects your information.

By using our website or creating an account, you are considered to have agreed to all the terms of this Policy. Please read this Policy carefully. If you have any questions about this Policy, contact us through the contact details mentioned below.

This Policy applies to all jtbdt services. We may update this Policy from time to time as we improve our services. Changes will be published on this page and you will be notified.

2

What Information We Collect

jtbdt collects only the information needed to operate our services properly and provide you with the best experience. We collect two types of information:

2.1 Information Provided Directly

Information you provide when you create an account or use our services on our platform:

  • Full name and identity-related information
  • Date of birth (for age verification — only users 21+ are permitted)
  • Email address and mobile number
  • Payment information (bKash, Nagad, Rocket, or Upay account numbers)
  • Document information required for identity verification
  • Information provided when contacting customer support

2.2 Automatically Collected Information

Information automatically collected when you visit our website or use the app:

  • IP address and device information
  • Browser type and version
  • Time spent on the website and pages visited
  • Information collected through cookies and similar technologies
  • Transaction history and gaming activity logs
3

Purpose of Using Information

jtbdt uses your information only for the following purposes. Under no circumstances do we use your information for unnecessary or unauthorized purposes:

  • Account Management & Verification: To create, manage, and verify your account identity.
  • Payment Processing: To complete deposit and withdrawal transactions.
  • Customer Service: To resolve your complaints and issues.
  • Security Assurance: To prevent fraud, deception, and unauthorized access.
  • Service Improvement: To improve our platform and user experience.
  • Responsible Gaming: To identify and prevent gambling-related problems.
  • Relevant Communications: To send important updates, bonus offers, and service-related notifications.
  • Legal Compliance: To comply with applicable laws and regulations.
4

Data Storage & Security

jtbdt has implemented industry-standard technical and organizational measures to ensure the security of your personal information. Key features of our security framework:

4.1 Technical Security

  • All data transmissions are encrypted using SSL (Secure Socket Layer) encryption technology.
  • Sensitive information is stored using AES-256 encryption.
  • Firewalls and intrusion detection systems are kept active.
  • Regular security audits and vulnerability assessments are conducted.

4.2 Organizational Security

  • Only authorized personnel can access user information.
  • Staff who handle data receive regular training.
  • Strict agreements are followed when sharing information with third parties.

4.3 Data Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, or prevent fraud.

5

Sharing Information with Third Parties

jtbdt never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

  • Payment Processors: Only the necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
  • Technology & Service Providers: With technology partners required to operate our platform, who are bound by strict confidentiality agreements.
  • Legal Obligations: Information may be provided upon a court order or a legitimate request from law enforcement authorities.
  • Fraud Prevention: Information may be shared with relevant agencies to detect and prevent fraud and illegal activity.

Before sharing information with any third party, we ensure that they follow adequate data protection measures.

6

Cookie Policy

jtbdt uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser or on your device.

6.1 Types of Cookies We Use

  • Essential Cookies: To ensure the basic functionality of the website — for maintaining login sessions, security verification, and similar purposes.
  • Functional Cookies: To remember your preferences and settings and provide a personalized experience.
  • Analytics Cookies: To understand site usage patterns and help improve the quality of our services.

6.2 Cookie Control

You can disable cookies by going to your browser settings. However, please note that disabling essential cookies may affect some important functionality of the website.

7

Your Rights Regarding Your Information

jtbdt believes you should have complete control over your personal information. To that end, we ensure the following rights:

  • Right of Access: You have the right to know what information we have collected and stored about you.
  • Right to Correction: You have the right to request correction of any inaccuracies in your information.
  • Right to Deletion: In certain circumstances you may request deletion of your information, though some information may be retained due to legal obligations.
  • Right to Object to Processing: You have the right to object to the use of your information for specific purposes.
  • Data Portability: You have the right to receive your information in a structured, commonly usable format.
  • Opt Out of Marketing Communications: You have the right to unsubscribe from promotional notifications at any time.

If you wish to exercise any of the rights mentioned above, please contact our support team. We will make every effort to respond to all valid requests in a timely manner.

8

Protection of Minors

jtbdt is for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified at the time of account registration and no person under the age of 21 is permitted to create an account.

If you become aware that a minor has created an account on our platform, please notify us immediately. We will close that account and delete any information collected.

9

External Links & Services

The jtbdt website may contain links to third-party websites. jtbdt is not responsible for the privacy practices of these external websites. When you visit an external website, that site's own privacy policy applies.

Our payment partners such as bKash, Nagad, Rocket, and Upay have their own privacy policies. When you access their platforms during a transaction, the relevant privacy policy of that service will apply.

10

Changes & Updates to the Policy

jtbdt may update this Privacy Policy from time to time. This Policy may be revised if the scope of services expands, legal obligations change, or there are significant changes to our data practices.

If there are any significant changes to the Privacy Policy, we will notify you by email or through a notice on the website. Continued use of the platform after changes are made will be considered acceptance of the revised Policy. We therefore recommend visiting this page regularly.

For your convenience, the date of each revision will be noted at the top of this page so you can confirm you are reading the latest version.

Contact Us

For any questions, concerns, or information-related requests regarding this Privacy Policy, please contact us. Our support team is available 24/7 in both Bengali and English.

Live Chat — 24/7 Direct Support
Response time: as soon as possible, every day at all hours

When you contact us regarding data protection matters, we will respond as soon as possible. Your privacy is our highest priority.

Alongside our Privacy Policy, please also read our Responsible Gaming Guidelines and Terms & Conditions.

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