jtbdt's commitment to responsible gaming
Let entertainment be a source of enjoyment, not anxiety — the safety and well-being of every player is our top priority at jtbdt.
This platform is for players aged 21 and above only. Account creation or play by minors is strictly prohibited.
What is responsible gaming and why does it matter?
jtbdt believes that online gaming is primarily a form of entertainment — just like watching a film or playing cricket with friends. But when gaming habits start to go out of control, they can have a serious impact on personal, family, and financial life.
Responsible gaming means setting your own limits, sticking to those limits, and seeking help when needed. At jtbdt, we provide multiple tools and features to help every user make informed decisions. On this page, you will learn how to use these tools and when to seek support.
Remember: gambling is never a guaranteed source of income. There is always a chance of losing in every game. So only play with money you can afford to lose.
Safe gaming tools
jtbdt provides these features to help you stay in full control of your gaming.
Set deposit limits
You can set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. A request to increase a limit takes some time to come into effect, but lowering it is immediate. This reduces the chance of depositing more money on a sudden impulse.
Time-out break
If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for a set period ranging from 24 hours up to 6 weeks. During this time you will not be able to log in or play, but your account will be reactivated automatically when the break ends.
Self-exclusion
If you want to take a longer break from gaming, choose self-exclusion. With this option, you can close your account for anywhere from 6 months up to permanently. No promotional messages will be sent during a self-exclusion period. To activate this, contact the support team directly.
Reality check / session alerts
At set intervals, you will be shown an alert message so you can see how long you have been playing and how much you have spent in that session. This feature keeps you aware of your time and spending.
Transaction and gaming history
Your full transaction and gaming history is available from your account at any time. This information will help you understand how much time and money you are spending and encourage you to change your habits if needed.
24/7 Support
For any issue, jtbdt's live chat and email support are available around the clock, every day. Support is available in both Bengali and English. Feel free to reach out for any questions or help related to responsible gaming.
Recognise the warning signs of a problem
If you notice any of the following signs in yourself, seriously consider seeking help. These are not signs of weakness — they are signs of awareness.
- Repeatedly playing to recover lost money ("chasing losses") and placing bigger bets each time you lose.
- Spending excessive time gaming while neglecting responsibilities to family, friends, or at work.
- Spending beyond the budget set aside for gaming or taking on debt to play.
- Repeatedly failing to stop gaming despite trying, or feeling restless and irritable during breaks.
- Hiding your gaming from family or friends, or lying about it.
- Seeing gaming as the only way to escape stress, depression, or anxiety.
- Using money meant for food, medicine, or other essential expenses to keep playing.
Tips for safe and enjoyable gaming
Following these simple rules will keep gaming within the bounds of entertainment at all times.
Set a budget in advance
Decide how much money you will spend before each session. When that budget is gone, stop playing — win or lose.
Set a time limit
Decide how long you will play before you start, and stop when that time is up. Setting a timer on your phone is a good idea.
Don't play when you're in a bad mood
Never sit down to play when you are angry, sad, lonely, or under the influence of alcohol. Your ability to make decisions is reduced in these states.
Don't assume winning is guaranteed
Winning is not guaranteed in any game. Every outcome is independent — previous results do not affect the next one.
Take regular breaks
Instead of playing for long stretches, take at least a 5-10 minute break every hour. Walk around, drink some water, look outside.
Keep other sources of enjoyment in your life
Don't let gaming become the only source of joy in your life. Spend time with family, friends, hobbies, and other activities.
How to use jtbdt's protection tools in detail
How do I set a deposit limit?
Log in to your jtbdt account and go to the "Responsible Gaming" option in Account Settings. There you will find the option to set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately, but increasing it requires a short wait — this protects you from depositing more in a moment of impulse.
This limit applies to deposits made through any method — bKash, Nagad, Rocket, or Upay. The minimum deposit at jtbdt is ৳100.
More information about self-exclusion
Self-exclusion is the strongest protection measure available. When you feel your gaming habits are going too far, choosing this option is a courageous decision. During self-exclusion:
- You will not be able to log in to your account.
- No promotional emails or messages will be sent.
- Your existing balance will remain safe and can be withdrawn after the exclusion ends.
- It is not possible to reactivate your account before the exclusion period ends.
To activate self-exclusion, email the jtbdt support team directly at: [email protected] or contact us via live chat.
Support contacts
If you feel your gaming habits are becoming a problem, don't face it alone — seek help. The jtbdt support team is always here for you.
Connect directly via live chat from any page on the website. Active 24/7, in Bengali and English.
[email protected] — send any request or question related to responsible gaming.
Your communication is completely confidential. A self-exclusion request or any request for support will never be shared with a third party.
Support is available seven days a week, twenty-four hours a day. Contact us at any time according to Bangladesh Standard Time (UTC+6).
Responsible gaming Q&A
Enjoy responsibly
Play at jtbdt on your own terms and within your own limits. If you need help, we are always here. Browse our games, cricket betting, and casino.